Terms of Use

Last updated: May 22, 2026

Agreement to Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use this website.

Use License

Permission is granted to temporarily access the materials on Cozy Glade's website for personal, non-commercial use only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or mirror the materials on any other server

Service Terms

When you engage our services, you agree to:

  • Provide accurate and complete information
  • Pay all fees as agreed
  • Cooperate with our team throughout the project
  • Grant necessary access to your property for consultations and work
  • Obtain any necessary permissions from landlords or building management

Payment Terms

Payment terms for our services are as follows:

  • Consultation fees are due at the time of booking
  • Project fees are typically split into milestones as outlined in your service agreement
  • Late payments may incur additional charges
  • We reserve the right to suspend work for non-payment

Cancellations and Refunds

Cancellation policies vary by service:

  • Consultations may be rescheduled with 48 hours notice
  • Cancellations with less than 48 hours notice may forfeit the consultation fee
  • Project cancellations will be subject to fees for work already completed
  • Refunds are handled on a case-by-case basis

Intellectual Property

All design concepts, plans, and materials created by Cozy Glade remain our intellectual property until full payment is received. Upon full payment:

  • You receive a license to implement the designs for your specified property
  • We retain the right to use images and descriptions of the project for marketing purposes
  • You may not reproduce or sell our designs

Limitation of Liability

Cozy Glade shall not be liable for any damages arising from:

  • Use or inability to use our website
  • Delays or disruptions in our services
  • Actions of third-party contractors
  • Changes made to designs without our approval

Accuracy of Materials

The materials appearing on our website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on our website are accurate, complete, or current.

Links to Third-Party Sites

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of these sites and accept no responsibility for them.

Modifications

We may revise these terms of use at any time without notice. By using this website, you are agreeing to be bound by the current version of these terms.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Contact Information

If you have any questions about these Terms of Use, please contact us:

Email: [email protected]
Address: 123 Design Street, London, SW1A 1AA, United Kingdom